We have all heard the phrase "customer service" but these days it is rare to find someone who is truly committed to providing it. We can honestly say that working with Dale we have found "that person". It is not uncommon to get a phone call from him just to check up on things and you can be assured that if you call "him" and he's not available, " he" will get back with you and "promptly"! (Something that just doesn't seem to happen now days - " a real person" to talk to and "in a short amount of time"), unheard of!

 

We also have to admit that the whole insurance thing (auto, health, life, homeowners, etc.) is not our favorite subject and definitely not an expense we look forward to, but it is something we totally feel comfortable with knowing Dale has our best interest at heart and the the experience and knowledge to take care of our insurance needs. We have to say that over the last 19 year has been a real pleasure to know Dale and have him as our agent. We look to the next 19 years and the continued "exceptional customer service"!

 

Thank you Dale!

 

Pat and Cindy